Forms & Surveys

Providing excellent customer service is no longer just an option, it’s a must for every business to thrive in its industry. Customer service plays an important role in sustaining your business as it represents the company right on the frontline. This is why businesses should ensure customers are satisfied with their services. One of the […]

Jotform is a popular choice for small and medium businesses in healthcare, creative agencies, nonprofits and educational institutions who are getting started with building online forms for their business operations.  The tool comes with a library of free templates, allowing users to create, manage, and share their online forms in minutes.  Jotform also provides you […]

Today’s internet users are bombarded with marketing messages 24/7, and yet in the last five years, the average attention span has actually dropped to eight seconds. Gone are the days when we relied on hard-selling commercials and billboards to build brand awareness and drive conversions. A fun, entertaining way to promote and market your business […]

To turn potential buyers into raving fans, you need to treat customer satisfaction as a critical element of your business operations.  Doing this will help you know what works for your customers—and doing it consistently will ensure they are satisfied with your product and brand interactions. You’ll also earn loyalty from your customers and cement […]

How to Create a Survey to Collect Insightful Customer Feedback You might think that you give your customers the best in everything; best customer service, best price, best products, best online presence, you name it. But, if you want to know what your customers really think about your business, there’s no better way than to […]

If you’ve been browsing different websites recently, you’ve probably noticed many of them have contact forms. As short-based forms published on a website, contact forms come with many benefits. However, their fundamental function stays unchanged, even if they can implement various designs. From talking about the purpose of contact forms to tackling their main benefits, […]

As an online business owner, connecting with your prospective customers is the start of your relationship with them. Though you can do this through a bot-powered live chat, or a human agent, a contact form offers a great way to even target customers who may not have the time or inclination to engage in a […]

Using surveys seems like a no-brainer. You type in a few questions, add the online survey to your website, and ignore it. But adding just any sample survey without carefully setting clear goals and following up on the results isn’t going to do much good. Instead, decide what you want to accomplish and use one […]

You rely on data in business for a simple reason; it helps you make informed decisions. The more information you have, up to a point, the higher the chance you’ll make the right decision. You can apply that simple insight of more information equals smarter decision-making to marketing, customer service, product development, or any other […]

SurveyMonkey is one of the most popular software for creating surveys. It’s customizable, multi-functional, integrable, and effective. Still, one tool can’t be great at everything for everyone. If you run a small business, you might find SurveyMonkey too expensive. On the other hand, if you’re directing a large enterprise, you may find that SurveyMonkey can’t […]