Forms & Surveys

Providing excellent customer service is no longer just an option, it’s a must for every business to thrive in its industry. Customer service plays an important role in sustaining your…

Jotform is a popular choice for small and medium businesses in healthcare, creative agencies, nonprofits and educational institutions who are getting started with building online forms for their business operations. …

Today’s internet users are bombarded with marketing messages 24/7, and yet in the last five years, the average attention span has actually dropped to eight seconds. Gone are the days…

To turn potential buyers into raving fans, you need to treat customer satisfaction as a critical element of your business operations.  Doing this will help you know what works for…

How to Create a Survey to Collect Insightful Customer Feedback You might think that you give your customers the best in everything; best customer service, best price, best products, best…

If you’ve been browsing different websites recently, you’ve probably noticed many of them have contact forms. As short-based forms published on a website, contact forms come with many benefits. However,…

As an online business owner, connecting with your prospective customers is the start of your relationship with them. Though you can do this through a bot-powered live chat, or a…

Using surveys seems like a no-brainer. You type in a few questions, add the online survey to your website, and ignore it. But adding just any sample survey without carefully…

You rely on data in business for a simple reason; it helps you make informed decisions. The more information you have, up to a point, the higher the chance you’ll…

SurveyMonkey is one of the most popular software for creating surveys. It’s customizable, multi-functional, integrable, and effective. Still, one tool can’t be great at everything for everyone. If you run…