When there is an abundance of products and services within an arm’s reach, it becomes tricky to make a purchasing decision. Put yourself in your customers’ shoes and paint the following picture. Would you go for that flashing offer that ends 23 hours or would you invest in a one-on-one course? Or, say, when shopping […]
About Mikkel Andreassen
Mikkel Andreassen is passionate about customer experience in every color of the beautiful customer engagement spectrum. He loves building great connections with his customers, which often lead to meaningful friendships that last a lifetime and inspire his work. Driven by the genuine belief that CX is the pivotal force that drives a successful business, he is currently at the helm of Dixa’s customer experience strategy.